Jack and Suzy Welch do a great at providing at consolidating years of business experience and wisdom into 256 pages.
- Business is the ultimate team sport.
- Business is not a “me” thing. It’s a “we” thing.
- The best missions are like that: aspirational, inspirational, and practical.
- The best leaders actually care more about their people than themselves.
- Work is not something you do while you’re waiting to live. Work is life.
- You are never, ever going to get out of a hole without your best people.
- It is only stupid to worry about worrying. It’s smart to worry as long as you nail down what you’re worried about— and face into it.
- Silos kill speed. They kill ideas. They kill impact.
- Companies need to do everything in their power to keep the B2B relationship very, very personal.
- Giving people voice is the same as giving them dignity
- Trust is a muscle, strengthened by daily exercise.
- Treat everyone around you as a mentor.
- Don’t retire. Reinvent.
- The company fills your team’s wallets. You must fill their souls.
- Get maniacal about the drivers of costs, performance, and growth.
- Worry more productively.
- Pursue this mission: “One team driving customer success and value creation.”
- Care like crazy about your people and their work.
- You must own every departure.
- Create ownership statements. (i.e. “I was let go because I missed one too many deadlines and my boss lost confidence in me.”)
“The only data that matters is the data that is actionable.” – Sir Terry Leahy
“Every person has to come to work every day knowing you’re a growth company. Growth just doesn’t happen any other way. If you don’t think growth every day, and say growth every day, it won’t happen.” – Joe DeAngelo
“Marketing is what you do when your product is no good.” Edwin Land
“People will forget what you said. People will forget what you did. But people will never forget how you made them feel.” Maya Angelou