From 2005 to 2013, the comedic mockumentary, The Office, aired on NBC. The award-winning show told the stories of every employee in a Pennsylvania paper company called Dunder Mifflin. It’s value is representative in the accolades gathered throughout the show’s airing – from Emmy and Peabody awards to a Television Critic’s Association Award for Outstanding Achievement in Comedy and more. Driving the narrative was main character and boss, Michael Scott. Actor Steve Carell owned the role of Michael Scott. In one scene, Michael holds a seminar about ageism in the office. Towards the beginning of the presentation, an employee, Jim Halpert, recognizes that Michael is reusing photos from another demonstration he gave previously.

The above scene accurately portrays the personality that makes Michael the type of presenter that he is. On the show, he was most well-known for his spur of the moment ideas, poorly-timed statements, and all-around aloofness. Though goofy and oftentimes appropriate, Michael Scott’s character came to be adored by the end of the seasons.

Michael Scott is humorous, imprecise, and conversational.

Persona Insights Michael Scott

According to the areas of presentation skill that the Badge assessment tests, Michael Scott is a Performer. This particular presentation persona scores low in Exploration, Response, and Durability, but scores high in Sharing.


Whether he is planning a wayward scheme with Dwight or attempting to conduct a meeting with his distracted staff, Michael is always the strongest personality in the room – a sure sign of a true Performer.


Michael – and all Performers – score low in Exploration. During the seminar, Michael reuses visuals from his last presentation. He tries to sneak the presentation infraction on the crowd, but gets caught by an individual in the audience. You can tell the instance isn’t out of the ordinary. When Michael quotes a section of the Age Discrimination and Employment Act of 1967, HR lead, Toby, responds with “Technically, he’s right.” Clearly, Michael suffers from procrastination and his lack of preparation detracts from his spirited communication skills. Using relevant images to convey a main point is crucial to establishing credibility and to creating a clear message.


Although Michael has a plethora of shortcomings, his ability to share his ideas is not one of them. Scoring high in the Sharing quadrant, Michael exudes confidence no matter what outrageous statement he is making. In many episodes, viewers will find Michael inserting himself into situations where he can be the center of attention. Now, he usually proceeds to make a fool of himself, but that’s a whole other issue.


There is no doubt that Michael can carry a conversation, however, the conversations he likes to carry are conversations his audiences don’t want to have. With his speaking, Michael almost always offends or embarrasses someone. For this reason, he scores low in Response.


In The Office, Michael is reactive in his presenting role. Because of this unplanned approach, his messages only have short-term impact on those who hear them. This means he scores low in Durability.

The Dunder Mifflin boss would likely get more positive feedback from his audience members if he respected their time and shared meaningful thoughts.

Have you learned your presentation persona? Take the Badge assessment now to find out!


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